Refund Policy

Due to the nature of digital products and services, all sales are final once payment has been successfully processed.

No Returns

• Digital products, online services, subscriptions, licenses, and access-based services are not returnable. • Once access, delivery, or service commencement has occurred, returns are not permitted.

No Refunds

• Payments made are non-refundable, except where required under Malaysian law. • Refunds will not be provided for: - Change of mind - Incorrect purchase by the customer - Failure to use the product or service - Delays caused by incomplete or inaccurate information provided by the customer

Exceptional Cases

Refunds may be considered only if:

• The service was not delivered at all due to an error solely attributable to the company, and • A written request is submitted within a reasonable timeframe.

Any approved refund will be processed using the original payment method, subject to processing time by the payment provider.